return policy
Because even wild ones change their minds... sometimes.
We get it—sometimes your little tornado tries something on and gives you that look. If you need to make a return, here’s the scoop:
- Returns are accepted within 30 days of your order. That’s 30 days to decide whether it's a “heck yes” or a “what were we thinking?”
- We only offer exchanges or store credit—no refunds. Why? Because our accountant cried the last time we did refunds.
- Items must be unworn, unwashed, and free from suspicious peanut butter smears or grease stains.
- Sale items and final sale goodies are final—like toddler opinions at bedtime.
- Buyers cover return shipping—we’d love to cover it, but our kids already emptied our wallets (and our snacks).
To start a return:
Send us a smoke signal (or, you know, an email), and we’ll help you get the process started faster than a sugar rush after birthday cake. Email us at hello@wildlittleones.com.
Thanks for supporting our small shop and helping keep the wild spirit alive!
ADDITIONAL RETURN TOPICS
incorrect mail / returned mail
Customers are responsible for providing the correct shipping information at the time of purchase. Wild Little Ones is not responsible for packages delivered to an incorrect address.
If a package is returned to us due to an incorrect or incomplete address, it may be reshipped at the customer’s expense.
Packages marked as delivered by the carrier but reported as not received are the customer’s responsibility to locate with the shipping carrier. Wild Little Ones is not liable to issue refunds on lost packages.
Please double-check your shipping info before placing your order—we want your Wild Little One's gear to arrive safely and swiftly!
Lost mail
Wild Little Ones does not issue refunds on lost packages. It is the customer’s responsibility to locate the missing package by contacting the shipping carrier directly.
Sales & coupons
All sale items are final and not eligible for return, exchange, or store credit.
Coupons, promo codes, and discounts may not be stacked or combined.
Discounts must be applied at checkout and cannot be added to existing orders after purchase—even if your toddler distracted you mid-click (we get it!).
manufacturer flaw
If you receive an item with a manufacturing defect (like a broken zipper, hole in a seam, etc.), please take clear photos of the damage and email them to our customer service team at hello@wildlittleones.com.
Please note: General wear and tear or damage from washing are not considered defects.
We’re happy to offer a replacement at no additional cost, pending proof of purchase and confirmation of the defect.